Uncover the truths that make or break acquisitions
Hear what customers really think before you finalize the deal
M&A timelines are short and the stakes are high. Acquiring companies often cannot openly approach a target’s customers during diligence. They rely on information routed through the seller, which may may be incomplete, creating blind spots.
IcebergIQ conducts direct customer research to get their unfiltered feedback for you. Our work helps decision-makers gain true insight into the health and loyalty of the target company’s customer base, enabling more confident, informed decisions.
Through an M&A Due Diligence study, you’ll be able to:
Confirm customer stickiness, satisfaction, and renewal likelihood
Uncover red flags that could threaten retention or future valuation
Identify opportunities for upsell, cross-sell, or account expansion
Provide board-ready insights to support your investment thesis with confidence
Learn about win-loss and churn analysis, customer health checks, and other research
